Returns

Last updated: 19 July 2026

B2B returns

Because NEXTWEAR sells to businesses, statutory consumer cooling-off rights generally do not apply. We still want issues resolved fairly.

Damaged or incorrect items

Report shortages, damage, or wrong items within 7 days of delivery to info@nextwear.eu with your order number and photos when relevant. We will arrange a replacement, credit, or refund as appropriate.

Change of mind

Unused stock returns may be accepted at our discretion and may incur a restocking or return-shipping fee. Contact us before sending goods back.

Process

Email info@nextwear.eu with order number and reason
Wait for a return authorisation
Ship items as instructed in original packaging when possible